Are you struggling to create engagement on your social media channels?
Here’s a secret… you don’t have to dance, sing or point to word bubbles on Reels or TikTok to create engagement on your social media channels. Of course, if you want to then that’s absolutely fine! But for those less comfortable with jigging in front of a camera, there are other ways to make the magic happen. Yes, videos do help build on engagement, but they don’t have to be cheesy – always stay on brand.
If you’re looking to grow your following on social media, create content that is worthy of all the hard work you put in, whilst staying professional and in line with your brand’s mission and identity – it all comes down to strategy. A marketing strategy gives you clear guidance, a path to follow and a goal to work towards. So, how do you put together a social media strategy?
Here are our 8 tips for creating engagement that goes way beyond a 60 second Reels jingle and will keep your professionalism still intact!
It can be hard to create content that is 100% unique, yes? There is so much competition out there that you’re bound to cross paths with someone. However, the way to get around this is to be original. Put your own spin on a topic, create content from your point of view, with your personality – as if you’re talking to the reader. Make it completely original content, written from your perspective.
Tell a story.
We all have a story to tell, you might not think that yours is very interesting – but it’s YOUR story. Business is built on trust, people buy from people they trust, people like to understand and see behind the scenes and what happens behind the face and voice of a brand. This is your chance to shine and to tell everyone about what you are doing, why you are doing it and the mission that you have.
Always show up when you’re expected. If you create daily content, create daily content. Don’t try it for a week and give up the next. Always find a balance to what you can do and what works, and still to it. This is where content planning comes in handy.
This goes without saying. Everything you produce, say or do, should add value to the recipient. Try not to think about what you might be giving away for free – the more you give, the more you will get in return. If someone thinks they are getting value, they will keep coming back and more importantly, they will tell others what they have discovered. Always give without doubt, offer advice, guidance, even things that will give them a step-up, the more they like what they see, the more you will see them back for more.
Keep on brand.
Your brand is your identity, it makes you unique and stand out in a crowded room. Create content that is easily recognisable and true to your mission. Think about your tone of voice, image and type of content, logos and personas, frequency… all things that make your brand recognisable and unique.
People are searching and seeking for answers. Here’s your chance to help someone. Understand your audience and give them answers to the solutions they are seeking. Be there in their times of need or pain points – show up when you say you’re going to, and give them something they can take away right there and then, which will make them feel like they’ve achieved what they need to.
Create eye-catching content.
There’s no point in creating content that no one is going to see. It’s a waste of your valuable time and it benefits no one. What would you want to see if you were on the other side? What would make you stop and look? Start there. Create content that touches on an emotion, or tells a story, or that speaks directly to a circumstance – images need to make the audience stop scrolling and read what you have to say.
Absolutely! If you don’t love what you’re doing, why should anyone else? This is your chance to share your passions, your ambitions, your desires, your visions, your goals… and to make a difference. Love your social channels, the followers, the people who interact – and give them a reason to love your brand too.
When and if you start to implement a strategy into your marketing and follow these basic rules about how to find relevant and interested parties – then you will see results happen. And if you’re not sure where to start or how to do any of these things… ask!
Are you ready? 🚀
Get in touch and let’s have a conversation on how your business can benefit from high engaging content.
Be sure to grab our FREE 2021 Social Media Awareness days calendar while you’re here to help discover more ways of engaging with your audience…
We all know that marketing is important to any business, but when it comes to social media, are you one that forgets about creating regular posts and engaging with your customers online?
Yes it can be easy to forget, we get that – you’re a busy business owner with lots of plates to spin – but it’s also a vital part of your growth strategy which will help you further down the line.
- Putting off posting because you don’t know WHAT to post?
- Putting off posting because you don’t have the TIME to post?
- Putting off posting because you don’t think it’s RELEVANT?
All of these factors are important things to consider – but when you understand them, it’s a lot easier to put them into practice.
What to post on social media:
So many people have absolutely no idea what to post on their social media channels. We hear things like “I want to grow my business, but what on earth do I put on a Facebook page?”. They watch us take over for a month, and they’re like… “yes, we get it now”.
The first thing to do when you hit a brick wall like this is to get your notepad out and start to write everything down about your business. Split it up into sections, for example, if you’re running an e-commerce store:
- What types of stock do you sell
- Who is the stock for / age range / demographics etc
- What are the prices
- What’s your USP? Unique selling proposition. What makes you stand out from the rest. What makes your product better than anything else?
- Who would benefit from your products.
… you get the idea – everything you can think of in relation to what your business is about.
This then can be thought of in terms of a Facebook or Instagram post. Creating a post that’s showcasing a particular beauty product, list it’s benefits, who it’s for and the amazing price. This of course, would be a post that is targeting for selling.
*Tip: Don’t sell, sell, sell across your channels, you’ll need to mix it up with other engaging content as well.
When to post on social media:
Take some time to research when and where your audience is hanging out and what times of day they are most likely going to see your content. If you’re targeting new parents, during the day probably wouldn’t be best, as they’re busy looking after their newborn. But, how about early in the morning when everyone else is still in bed and they’re up feeding the baby at stupid-o-clock? Or later in the evening when they’ve put the baby to bed and have some time to lounge on the sofa and check their Facebook feed?
Get into the mindset of the reader and consider the most likely times they will be around. This might take a few trial and errors, but you’ll soon discover what times of day gets the most engagements. Then all your content can be scheduled ahead of time, ready to reach the reader when they’re ready.
Is your social media content relevant?
Some people think that their content is just not that relevant to others on social media, they have a ‘boring’ niche, or it’s not your average choice of reading material. Hey, everyone’s got to have what they need at some point in time, and why not while they’re scrolling their news feeds?
We’ve worked with quite a few Accountants in the past, and this is pretty similar to how they think – who’s going to want to hear about accountancy when they’re trying to relax!
Well, let’s switch it up a bit. You’ve got your newbie mum, looking after her baby and has lots of amazing ideas for what she could do instead of going back to work. She is etching to get a new business started when she has some free time. She’s worried that she won’t have the right knowledge in order to get started. Should she be a sole trader, start as a Limited Company… she’s lost. One evening she puts the kids to bed, tidies up the toys, and makes room to stop for the last part of the evening for some ‘me’ time and heads over to her Instagram feed. The first post that pops up is an accountancy company giving their top 5 tips for starting a new business – with tips on choosing the right type of company structure. This post instantly appeals to her and she stops to read, gaining confidence in the content she’s just read and giving her more ideas for her new business venture. Where is she likely to go back to when she wants to learn more?
You’ve got to know who your content is relevant for, how to target them and how to hit their sweet spot.
Your content isn’t going to be relevant if you go and post something about home life, when you’re looking for professionalism. It’s not going to be relevant if you want to target older couples and you use images of teenagers… work out who you’re speaking to and create the content to reach them in their safe zones.
At the end of the day, your competition WILL be online and growing their business through social media, and we don’t want you to get left behind. Your social media channels are a lifeline and can create many opportunities to see bigger and better results.
So get the post-it notes out and leave reminders for yourself to post on Social – every day is possible! Create a reminder on your phone to make time to write the content. When you find something that inspires you, write it on a post-it and keep them to one side ready for when you’re able to sit down and post… just get social! ❤️
Need help getting started? Get in touch today 👆
In the meantime, we’d love to give you a copy of our Social Media Awareness Days Calendar to give you some ideas of what to post about – find the ones that are relevant, get the conversation started and jump on the engagement with lots more relevant and timely content. Have fun!
The art of growing a business is getting your audience to know, love and trust your brand – communicating with them on all levels and ensuring they feel valuable.
Creating a marketing strategy that aligns with your business goals is essential in ensuring that you’re on the right path and gives you the guidance in which to stay on track with the direction that your business wants to head.
We always say that “a strategy is where a business is heading, a plan is how to get there”. And that’s exactly true, we map out and do the research of what we want the business to look like, incorporating the different aspects like competition, trends and marketing targets. But it’s how we put that into practice which matters. We need to take action to see results.
Facebook is a great platform for building a community for your audience – using Facebook groups.
Have you noticed that your Facebook page engagement is declining, or at least not as good as it used to be? Are you finding it hard to get the interaction that you desire and are forever trying to think of new ways to get the buzz going?
Facebook groups is your answer!
Facebook groups is a place where similar minds, shared interests and common goals can come together.
The flip of the coin in a Facebook group is that you’re not there to promote your business, but to create an environment where people can feel safe and comfortable. This is a place you can invite people to come and share, be inspired, learn, engage, and so much more.
Setting up a Facebook Group
The first step is to setup your group. You can check out these easy to follow steps to get started. One thing to consider is whether you want it to be a public, closed or secret group:
- Public: Anyone can join the group. Everyone can see the posts
- Closed: Anyone can see and request to join the group. Only members can see the posts
- Secret: The group cannot be found in a search, it is by invite only. Only members can see the posts.
Depending on what your business needs are, will depend on what type of group you want to focus on.
For example: If you offer a paid-for coaching programme, you may have a secret group where members can pay to join.
Once your group is set up, you’ll need to customise it. Set your banner / header, write a pleasing description of the group and who it is for, and then start to put a few ideas for posts together so that when people do join, they’ll have some content to get started with.
We definitely recommend that you create a welcome message and let your group members know who you are and a little about you or the purpose of the group. This is a great thing to see when people first join.
It’s all well and good having lots of members come over to your new Facebook Group, however you want them to be attracted to what they see and hear from it. Think about meaningful, inspirational, educational content that will keep them engaged and give them reason to want to invite their friends.
Having the right content is the key to keeping your members engaged. This is where a strategy comes in. Please, please do not waste time posting content that they can just get from anywhere else… make it meaningful for the type of people you want to be in your group.
- What is the goal of your group?
- What do you want people to do in your group?
- Are you selling?
- Are you a support group?
Answering these questions can help you put your strategy and plan of action together. Think long term, not just for now, and work out a plan of what you want to do for your members on a long-term basis.
Once you’ve got your plan, it’s time to create or curate the content. It’s always good to have original and authentic content that your members know comes from you. It’s also absolutely fine to use other people’s content to make a point or to help boost education, for example (just don’t try to pass it off as your own!).
Where do you find content for your Facebook group: there are many sources but how about starting with Google (or your favourite search engine). You can easily set up Google Alerts and have the latest article and news coming straight into your inbox. This can save you the time of having to trawl through articles trying to find suitable content – you can simply sieve through the smaller amount of relevant articles emailed to you on a daily or weekly basis.
You can use your favourite websites to gather articles or quotes. And you can use a programme like Feedly to gather all your favourite sources together in one place (we personally love Feedlly!).
How about keeping a notebook to hand and writing down anything that inspires you. You’ll be surprised at the amount of content you can create just by the little things that inspire you! Use a programme like Canva and put your inspirations into images share them in your group.
Get personal with video
There’s nothing better than using video to engage even further with your group members. This could be a video of visual content, or you could decide to go LIVE and post a video of yourself. Whatever you feel comfortable with, you do! We can guarantee that if you decide to do personal videos, whether LIVE or pre-recorded, if you’re not confident in doing so, the more you do it, the better and more confident you’ll get.
If you’re looking to put videos together of various content, why not try a programme like Animoto which allows you to put images and text together to tell a story – a very easy and effective way to reach out to your audience.
Invite your members!
Once you’ve got some content running on your Facebook group and you’re ready to invite some people, now’s the time to send the invites out.
Depending on what your group is about, you might want to start off with close friends who can help you start the engagement at the beginning and from there, invite a wider circle of people relevant to the purpose of the group. You can utilise your other social media channels to invite people, you can share on your personal channels, why not do a video to invite people on your own Facebook page?
Facebook groups are not always about the number of people, but it does help to have a good number in there to push the engagement and to be able to get people talking. Ensure that you stay on topic to your group. There are so many Facebook and social media groups available that if someone gets bored or hears a repeated message too many times across other groups, they will leave. What’s different about your group that will make them stay?
You need to keep the engagement going within the group – talk to them, ask them what they want to hear or talk about. What inspires them? What can they learn from you? Have you gained industry thought leaders that can also share and give value to the group – utilise them!
Give value in every post you create, this is where your content strategy comes in. What type of content did you plan to use and how can you use it to engage your members?
Facebook groups are a great way to get your community engaged and more focused on the finer details that you have to offer. They are a way of showcasing your expertise, your products or services, your own personality and whatever else you have to give to those who join. Grow your business through your Facebook group, bring people to a higher level in what your business can do for them. Make it personal and make it relevant and most of it, keep them engaged and coming back for more!
If you’ve got any tips on using Facebook groups for business, we’d love to hear them. And if you’re a woman business owner looking to meet other like-minded ladies in order to build your brand in an inspirational way – we’d love to invite you to our online community! Join here or head over to Facebook.
Also, feel free to get in touch if you’d like help in putting a marketing strategy together to grow your business. Whether you’ve been going for years and are struggling to make an impact or you’re new to business and need to headstart, we’d love to chat with you. We specialise in social media marketing, strategy and Facebook Ads. Speak soon!
We’ve all heard it said by someone; “What’s the point in social media marketing?”, you’ve probably even said it yourself at some point. But as a business owner there is absolutely point in making an effort to showcase your brand online through the power of the many social media platforms there are to hand.
Not every platform is going to be relevant or applicable to your business. Not everyone has time to spend creating fantastic eye-catching content to spread across social media. But the point of the matter is, it is a necessity in today’s digital world that a business needs to be online in order to be heard.
- But where do you start when it comes to online marketing?
- How do you create great posts, especially if design or creativity is not your strong point?
- When and where do you post and how do you manage it all?
- Why should you bother?
Lots of questions and all that have some great answers which we’ll cover in this post.
Here at KJP Creative we believe that you must have a passion and drive for your business in order to believe in it. There’s absolutely no point pursing a business venture if you don’t believe in it. And this is the same for your social media content, your online presence along with everything else that you do and say when you meet others. Following the outbreak of the Covid-19 pandemic, many people turned to online resources to stay afloat and to keep their business going. And things are not going to stop here as the world heads back to normality – this has changed the way of business, this has created such an impact on the online world that you need to be in it and with it to be noticed.
We’ve said it before, but those who are visible and adding value through everything that has happened, will be the ones who are remembered when it stops. This is applicable to any pandemic, not just Coronavirus, it’s about standing out, creating a safe place for people to find out about you and providing value to every person that you come into contact with – both online and offline.
Where do you start?
You need to start with your audience. Our coaching courses dig deeper into this but we fully believe that in order to know where to start, what to say and who to say it to, you need to understand your audience and be confident that the content you produce is what is needed in a very noisy and busy advertising world.
Get to know and understand your audience. Research everything you can about their likes and dislikes, their needs and problems. What they want to hear or see. What would make them buy from a business? Put yourself in their shoes and think as they would – what would make you buy from you?
Along with this, there’s probably other brands that are doing exactly what you’re trying to do too – so use this, you don’t need to reinvent the wheel. As well as researching your audience, research your competitors. What works for them? What type of content do they produce? What are they saying, who are they reaching, what are they giving or providing? What works for them may work for you too, so take note and use what you can.
How do you create great social media content?
Not everyone is artistic or creative, we get that, so how can you produce great content if (you think) you’re not good at it?
There are a few ways to look at this question. First off, you can learn! There are plenty of free tools out there to help and that are great resources to help you get started. We absolutely love Canva and wouldn’t be without it. There’s a free version so you don’t need to pay out to get started and you can experiment and play with the variations in order to create some images and content that goes with your branding.
The most important tip we can give you in this is stay true to what your brand is about and use the inspirations inside of you to think of ideas.
What is your brand about? What’s your story? What are your beliefs or values?
These are the types of things you can be thinking of when you want to put a (for example) Facebook post together. Find an image that says what you’re thinking of, something that says exactly what you’d like to say if you didn’t have words. Then think about the wording that would go with your post, for the text on your chosen social platform. Your image and text should go hand in hand, not contradict each other and be inspirational or educational to your audience.
Even if you think you don’t have a creative bone in your body, you know what you like, you know your business better than anyone and you can use this to create content that is unique to you and your brand.
The second answer to this question is that you can outsource. We all have our strong and weak points and you may find after a few attempts of creating content that it really isn’t for you – that’s ok! You don’t have to be good at everything. And this is something that as a small business owner you can get het up about and struggle with. Stick to what you’re good at and let an expert take over this section of your business for you. You’ll see a much better return of investment by doing so, and you’ll be less stressed and relieved at the whole process.
Example: Talking to a hairdresser who was in a similar situation, who really wanted to be online and creating a fantastic social media presence – but she simply didn’t have the time or the energy to do it well and make it successful. She worked out that if she did one extra set of highlights (or whatever service it was!) a week – and for her it was doing what she loved and using her own skills – she could outsource her online marketing for the month. Result.
How much better is your business going to be if you’re filling the holes with the right sized pegs?
How do you manage it all?
This is a good question and social media or online marketing needs to have a strategy and a plan of action. This is fundamental to making it successful and doing your best to make it work well. Many people post content for the sake of it, or rush it at the end of the day when they realise that nothing has been posted that day. But what good is that to your audience if you’re not a) consistent or b) putting thought or value into what you’re providing?
Planning is key. Organisation is key. And that’s why we love our Social Media and Marketing Strategy Planner – it’s a wonderful resource to ensure you’re heading in the right direction, you’re making notes and building up a plan of action and you can see ahead to what’s coming and what needs to be done. Yes it takes time and dedication but as with anything, if you’re going to do something, you should do it well.
There are scheduling tools that you can use to manage your posts and to make it easier to create content ahead of time, the last think you want to do is be on your social media channels all day every day, you’d never get anything else done! That’s where a planner comes in which works with your business plan and marketing strategy. Everything comes together to form a smooth social media presence that will help your business be noticed, become loved and trusted and in turn, successful.
So why should you bother with social media marketing?
We hope that you want your business to grow, to flourish and to be loved. If you’re a small independent business, do you want people in your local community to hear about you and to use your products or services?
Did you start your business with the mindset that you’d like to see it bigger than just the little startup that you began with, or do you see it stagnate and fizzle out and die? Probably not!
You have a passion to see results. You have drive to be successful in your ventures. You want a successful business, something that you can be proud of, something that will pay the bills (and more) and something that you will get you known within your industry / sector and allow you to become an expert in your field – right?
Your social media presence will help you get there and achieve these things. Raising brand awareness is not always an easy task but with the help of social media, it’s lot easier than it used to be!
We hope that you have that passion and desire to want to succeed and realise that online marketing should be part of your business growth strategy in order to make that a possibility. If you’d like to find out more or talk to us about strategy and planning, we’d love to help. Get in touch and let’s have a conversation. Speak soon!
In the meantime why not download our “Social Media Checklist – don’t forget the basics” which hopefully will help you think about the basics of what social media entails and provide you with a checklist of what you can do. If you want to talk through anything, feel free to contact us, we’re here to help at the click of a button.
In order to understand how content marketing can impact a business, we need to understand what content marketing is and the benefits it can have on business owners.
What is content marketing?
According to the dictionary, content marketing is defined as: A type of marketing that involves the creation and sharing of online material (such as videos, blogs, and social media posts) that does not explicitly promote a brand but is intended to stimulate interest in its products or services.
Another way of looking at it, is how the Content Marketing Institute put it: Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience – and, ultimately, to drive profitable customer action.
The main thing to remember is that content marketing is about being educational and not all about selling a product.
What is content marketing good for?
The reasons we look to content marketing is not ultimately to promote a product but about building a brand and reputation. Here are some other reasons:
- To build an engaged and interested audience – making sure that you’re taking the people that you want to speak to and not generalising at anyone that will listen.
- To educate customers – teaching your customers or potential customers about your business or industry.
- To increase sales in the long-term.
- To build a loyal customer base and create a brand that people will know, love and trust.
What do people know about your brand?
If you search Google or the search engines for you / your business, what do you find?
This can be a great exercise as you get to see what other people can find out about you.
Do you like what you find? Are you surprised by the results that you find?
By building on your content marketing, you can start to create a base and substance for what people are going to find when they do their due diligence and research your business. You can start to get control over the content people find about you. And the more good content you create, the more reputable your business will become.
Practice – Patience – Persistence
It can be easy to get worked up when you don’t get it right all the time but that’s just part of the process (and a part of life!). Not everyone is good at creating great content, but you will get better if you keep practicing, have patience and are persistent in your approach.
Results will happen when you have patience. But you have to be consistent and persistent. Don’t forget that if you really find that you’re not great after all at content marketing, there are people there ready to help. Outsourcing marketing is a common occurrence and just means that you’re looking after the interests of your business, focusing on what you do best and allowing an expert to take care of the other stuff.
Understand your business goals
Producing content for the sake of it will not get you anywhere fast, it will just increase stress, workload and worry about not producing results. Every piece of content should be created with a business goal in mind. Although this may seem a long process, for everything you produce, ensure that it aligns with a business goal and establish how it is going to benefit your long or short-term goals.
Consider your business goals, where do you ultimately want to get to, and think about how your content can contribute towards achieving them…
- Raising brand awareness
- Build an email list / customer base
- Provide a good customer journey and experience
- Upsell existing customers
- Help customers to be an advocate of your brand
Understand your mission and values
Just as you did with your business goals, each piece of content has got to be in line with your mission and values. There is absolutely no point in creating content that goes against what you believe, or doesn’t sit right with the people you want to reach, or even with the values that you promote. Your content needs to true to what your brand is about.
Consider your values or mission and how your content can contribute towards aligning with these:
- Who can you help the most with your content?
- What type of information can you provide?
- What is the desired outcome with the content that you’re producing?
What type of content can you use?
There are a wide range of resources that you can use to create your content marketing ideas, way to many to list but back to what we said at the beginning, all content must be educational or informational – not selling a product. Therefore the list can begin with:
- Books / ebooks
- Webpages / websites
- How to’s
And the list can go on. There is so much content that you create to build your brand, without directly selling.
But the question may come down to what you love to do, what you enjoy doing, what makes you smile and sits right with you personally. Looking at the list about, what jumps out at you and makes you think “yes I can produce that”? These are the things you need to start with. It doesn’t have to be hard, it just has to be true to your brand.
The more you start to think about writing or creating content that adds value rather than selling, the easier it will become. In all you do, the audience should feel like they’re receiving value, or being looked after.
Implementing the process
Once you’ve established what content marketing is how you can add value to your audience, it comes down to implementing it into your marketing strategy. Social media plays a big part in today’s society in reaching a wide and engaging audience and is often the best way to market to your customers. Build your content ideas into your social media strategy, creating a solid foundation for your business to gain respect, become reputable and trusted within your chosen niche. The more solid and authentic your content is, the more people will become to trust you, in turn becoming loyal and valued customers.
As we mentioned before, great content can increase your brand awareness, it can help build an audience that is interested in what you are about and ultimately it can lead to long-term sales and business growth.
If you’d like to get started with content marketing but are still unsure of how to get off the ground, or would like to look at outsourcing, we’d love to chat with you. Contact us today – let’s talk marketing!
And in the meantime if you’re looking to create engaging content around some of the issues that are important to your audience, why not download our free 2020 Awareness Days Calendar – it’s always good to have new ideas to share!
We look forward to hearing from you.