Everyone is trying to get a piece of the action and when it comes to social media marketing, you need to get yourself heard.
For us here at KJP Creative, we believe that one way to ensure that will happen is to hire someone that knows the industry and can get your business where it should be – but – if you’ve not got the budget or would rather have a go yourself, here’s a few tips to help boost your social media performance.
Firstly, social media is all about building relationships and creating engagement. Creating engagement means that people are interested in your services and product and they have started their customer experience with your brand. Maintaining that trust and building up to be somewhere that a customer actually wants to buy from is your goal whilst being a place of information and advice for that customer also.
Most people will research a product or service prior to buying, therefore, it is vital that you provide an excellent customer experience right from the beginning to enable that customer to come back for more.
Always focus on providing value. If someone is doing their research properly, anyone will see through a business that doesn’t really know what they are talking about. A few good quotes here and there may seem pleasant but is there really knowledge and understanding of what the customer really wants beneath it all?
Ensure that your social streams are backed with plenty of industry related content and posts that you personally relate to as well. People don’t want to be inundated with irrelevant news – they will follow and engage with you if you provide value for what they need.
Using a content curation programme can make life easier when you’re searching for content. A person can spend hours (we’ve all been there and done that!) looking for posts that relate to your industry. Using a content curation feed will make finding relevant articles so much easier and will be much more time efficient.
Here’s a few for you to take a look at to get started:
Create a posting strategy
It’s all well and good posting every now and again when you’ve got time to sit down and find content but how much more effective would your social media platforms be if they were planned out and there was content being added daily? More people would see your presence, you’ll have more of an impact and you’re more likely to be seen by a wider audience which in turn will mean that your engagement will increase. The more you post, the more likely you’re going to get in front of your ideal clients.
Think about the type of content you want to use. Think about the different sources you might have and work out a strategy that can incorporate these. For example, if you have your own blog feed, schedule one of these posts once a day. If you want to use quotes, add one quote a day to the mix. The using your curated content, add one post a day… or however often you think appropriate to post, schedule content to these timeframes.
Work out what times of day are best for your ideal audience. Are they are work during the day, perhaps an evening might be better? Are you aiming at businesses – then first thing in the morning might be better? Test different times of day to find which times are good to gain the most engagement.
Use a social media management programme
You’ve now got your content organised and you know where you are pulling your content from, so now is the time to find a social media management programme that will allow you to schedule these posts in advance. No one has time to jump on to their social media platforms 5 times a day to post!
Again, this will make your life so much easier and will allow you to rest assured that your content is being shared on your social media channels and you can get on with other parts of your business.
Here are a few social media management platforms that we can recommend:
Make Your Content Visual
Visuals gain more engagement over text posts (that doesn’t mean that you shouldn’t use text). But looking through a social media feed and seeing visuals will strike more appealing for the majority of your audience. Therefore, you need to get creative!
There are 3 main types of visuals:
- Static image
Using any three of these will boost your social media performance and will encourage people to share and engage with your content.
If you’ve got products to show, use an image rather than just talking about it. If you’re promoting an event, create a image to advertise the event. Even if you want to share a quote – add it to a nice background and make it look attractive. More people will share your content if it looks good enough to share!
Creating images are one thing and you may be thinking that videos are too tricky for you to tackle. They don’t have to be. Why not try a live Facebook video introducing your staff or showing off your products? Or perhaps you’ve got story to tell, add a quick snippet to your Instagram feed. People love to watch videos – you’ll be surprised at the engagement they have when you put them in your social media feeds.
And GIFs? This may be something that you haven’t even touched upon yet. Don’t be scared of them, they are extremely popular at the moment and are overtaking static images. GIFs can be created in a number of ways but first off if you’re not that tech savvy, you can head over to somewhere like Gify.com and get started there. If you have a number of static images, you can make them into a rotating slideshow. If you’ve got some drawings you’ve put together, you can make them move! If you’ve got a video that you’ve made but only want to show a few seconds of it, you can upload it and snip it down. They are very simple to create and will be very effective in your marketing. If you’re not comfortable in creating your own GIF, then there are an array of ones to choose from depending on what subject you are looking for.
If you’ve not yet tried them – have a go!
The above are just a few ways to boost your social media performance but remember that the more you engage with your customers, the more they will engage with you. The more opportunity you give your customers to see and hear your branded voice, the more opportunity you have at reaching them.
Social media is about being ‘social’ so get stuck in and promote your business in the best way you can.
If you’re just starting out in business, or you’re a small business owner with not enough time in the day to do social media effectively, then get in touch. We have standard, affordable packages available to get you started or more bespoke packages if you’re looking for something a little different.
We’d love help so contact us today!