SOCIAL MEDIA MARKETING
Helping you reach an audience wider than you ever imagined whilst creating a social community around your brand.
Social Media is a necessity
In this fast-paced, busy, digital society, business owners are realising that social media is a necessity to market their business if they want to see brand awareness and growth.
Everything is available online, whether this be a product, shopping item or an actual service, the internet is always the first place customers will look.
If your business is not yet using social media, you’re missing out on a world of opportunity that is being enjoyed by your competition – you will get left behind – and we don’t want that to happen.
Having a plan and a purpose behind your marketing is essential in getting it right. Meet your audience where they are at, discover what they are looking for and how to offer value to them. Compare competitors and gain insight into your marketing needs. Evaluate the various social media platforms and what will work best for your business.
Let us dig deep into your business and establish what will help reach your marketing goals and objectives by mapping out a document that you can work alongside in order to grow your business. Your marketing strategy is yours to keep whether you choose to go it alone or outsource your social media marketing to us.
Not sure where to start in social media marketing? We’d love to talk!
Social Media Packages
Our team of social media specialists at KJP Creative can manage your networks for you so you can spend more time doing the things that you enjoy and growing your business.
We will work with you to create a bespoke social media package that suits your marketing and targeting needs whilst representing your brand and tone of voice. We stay on top of latest trends and industry news so we can deliver a high standard of work, giving you the best possible results and return on investment for your business.
Even if you’ve already got a marketing team but they’ve not got time to get social, we’ll work with them to manage your social media channels while they do the rest.
Engagement is key
Interaction and engagement play a big part within social media which gives customers a chance to “get to know” their product or service prior to purchasing.
Your social media is a way for customers to investigate and look before they buy. Their customer journey is important right from the beginning, if they like their service and response from a business, they’re more likely to become a client.
Excellent customer service is essential to get social media correct and working effectively for any business. You can guarantee that it will have an impact or be a deciding factor to many customers. Want to win new clients? Engage, interact and engage some more.
Not sure on how to engage at a level your customers are at? Struggling to see results or engagement within your social media content? We’d love to help – let’s talk!
Why Social Media?
Increase sales: Your competition WILL be using social media to reach and gain clients. If a buyer sees something interesting from the competition first – you’ve lost a customer.
Tip: It’s always a good idea to keep an eye on what other businesses in your field are providing and offering and to keep up to date with similar businesses in the same industry.
Customer service: Social media is the go-to place for people to speak to brands and businesses. It’s quicker and easier than picking up the phone – and they expect instant communication.
Facebook and Twitter, among the other channels, are platforms where clients can and will send send messages or ask questions. This is a great way to interact with a client but in order to keep a customer’s attention, your response must be quick, receptive and branded with your tone of voice. In all communications show understanding and provide value – always putting the customer first. Social media is no exception to that customer service rule.
With all the above put together and a specialist who knows how to produce great results, your social media marketing will help drive traffic to your site and promote the services that you offer. It’s an affordable and non-intimidating way to reach out to potential clients and gain their confidence and trust in you as a business and as a brand.
GET IN TOUCH
If you’re new to social media or would like help setting up and getting started in this area, then KJP Creative can help you at the click of a button.
Services range from ‘set up / get started and off you go’ packages, to ‘set up / get started and let us run your marketing for you’ packages. The choice is yours and we are adaptable to each and every client.
With every package we will offer training on how to manage your social media and we can support in any area your business needs help with.
STILL NOT SURE?
Even if you are just in the thought process, it’s good to have someone to talk to. KJP Creative offer a FREE quotation and initial consultation. Don’t delay, make contact today.